Our Promise to Guests and Customers
- We will never disclose, sell, or transfer, to a third party, your personal information. This includes but is not limited to your name, email address, and phone number
- We will not, under any circumstance, sell or give away your credit card number to a third party
- We will not, for any reason, sell or give away your email address
1. Browsing our Site
1.1 We use services like Google Analytics and Search Console to collect certain information when you visit our site. This helps us improve the quality of your experience. The information collected during your visit depends upon where you choose to navigate within our site.
1.2 Anytime that you visit our site to browse, read our blog, or shop we collect and store the name of the domain and host from which you access the internet (for example, duckduckgo.com, bing.com, google.com, etc…); the IP address of the computer you are using; the type of device you're using, the browser you use and your operating system; the date and time you access our site; and the internet address of the website from which you linked directly to our site. We also collect general information on how long you visit each page and which keywords brought you to our site.
1.3 While some of this information is very specific, we do not use it for analysis or targeting specific to you. We do however, use this information to analyze the aggregate behavior of visitors to our site. This helps us make changes and improvements to our site; thus making it more useful and interesting to visitors like you.
2.1 "Cookies" are pieces of information (text files) that a website transfers to your hard drive to store and sometimes track information about you and your visit. For example, on sites (like ours) that offer a shopping cart, a cookie is placed on your device/computer when you add a product to your cart. If cookies were not used, you're cart would empty when you navigate to a new page. Cookies are very common and won't do anything to harm your system - they simply store or gather information. They help you to get the most out of your visit to our website.
2.2 Most web browsers (Chrome, Safari, etc.) accept cookies by default, however if you prefer, you can modify your browser's settings to prevent that. You are not obliged to accept cookies and you can adjust your browser's setting to prevent it from accepting cookies on your computer - go to www.allaboutcookies.org for instructions on how to disable cookies. However, you may not be able to take full advantage of our site if you choose to do so.
2.3 Cookies are specific to the server or host that creates them and cannot be accessed by other servers or hosts, which means they cannot be used to track your movements around the web. Although they can be used to store information which may identify a user's computer, cookies do not personally identify users, passwords, or credit card information (i.e. that info is not stored in cookies).
2.4 Our site may also contain third party cookies. For example our social media icons and comment sections typically contain a cookie from Facebook, Instagram, Twitter, etc. For example if you "like" or share a blog post on our site a Facebook cookie will be used to verify that the share, "like," or comment against your actual Facebook account. It is important to point out that you must be logged into your social media account on the device for cookies to do anything connected to your interaction with our site.
2.5 What do we do with cookies and their information. First, we are able to gather information across about your journey within our site. Second, we use them to gain insight into the general nature of our audience so we can tailor our content accordingly. Third, we use them to protect and ensure your privacy when you visit our secure site. Fourth, we are able to store login details for our secure site. Fifth, detect if a service or product has already been offered to you so that we don't ask you again.
3. External Links
3.1 This site contains links to external sites. We do this if we think the other site will provide more detail, is the originator or subject matter expert of an idea or content, or if we do not offer a specific product or service.
3.2 Please be aware that we are not responsible for the content or privacy practices of such other sites.
3.3 We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
3.4 While our site, and many other modern sites are secured through HTTPS encryption, we cannot guarantee that the sites we link to have a valid security certificate (or one at all).
4. Online Registration
4.1 If you choose to purchase a product from us, we will collect personally identifiable information, ( e.g. your name, e-mail address, credit card number and expiration date ("Purchase Information"), billing postal address, shipping postal address, and telephone number. This allows us to properly process your purchase.
4.2 You may not modify or remove your Purchase Information - even if you cancel or return your product order - as it is necessary to maintain a record of your initial product purchase.
5. Contests and Promotions
5.1 We may occasionally run contests (or giveaways) on our site in which we ask visitors for contact information (like email address). We use contact data from our contests to send users information about our company, suggested products, and promotional material.
5.2 Users may opt-out of receiving future mailings; see the choice/opt-out section below. We use vehicle identification and make and model information to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
6. Opting out of Future Communication
You may, at anytime, remove yourself from our mailing list. Do do so, please use the link in the footer of your most recent email or correspondence from us. You can also contact us by mail at the address listed below and let us know which emails you'd like to opt out of. We will make every effort to implement any choice you make as soon as possible, but you should allow approximately three months for mailed change requests to be fully implemented.
How to Contact us about Privacy Concerns
PO Box 1395
Bend Oregon, 97703